Client stories

Specific outcomes from payroll audit reviews and reconciliation work — including one engagement that took longer than hoped.

They caught rest-day pay coded against the wrong shift pattern for our night crew. Finance had booked the expense; HR thought the contracts were fine. The memo gave us a clear order of fixes before the parent review.

Mei-Ling Chen · HR manager · plastics manufacturer near Chiayi

The reconciliation bridge for August showed seventeen leavers still in the GL as active pay. We cleaned the cost centres in one afternoon. I still wish we had started two weeks earlier — the close call was cramped.

Jonas Wu · Financial controller · food packaging firm

Pre-inspection checklist matched what the inspector asked for. Contribution receipts were the weak spot; we fixed the filing habit afterward.

Yu-Ting Hsu · HR supervisor · logistics depot

Year-end bonus accrual dry-run exposed that our daily leave rate did not match the payroll register. Quiet finding, large booking difference avoided.

Arthur Peng · Assistant controller · electronics assembly

Extended story: three-month payroll audit review

Colleagues comparing notes during a payroll review meeting

A mid-size Chiayi manufacturer asked API Future to review Q4 payroll ahead of a group internal audit. Headcount sat near 180. HR and finance had not sat in the same exception meeting for over a year.

We sampled new hires, overtime-heavy lines, and anyone with meal or shift allowances. The largest cluster of exceptions was contribution bases that lagged a July raise. Finance had posted the higher salary expense; remittance forms still used the June figure for forty-two people.

The findings memo ranked that cluster first, then rest-day pay on a single rotating shift, then missing overtime approvals for contractors misclassified as employees in attendance only. HR owned the remittance correction; finance owned the accrual true-up. The group auditors received the same pack both departments had already reviewed.

Constraint worth noting: document transfer took six business days longer than planned because attendance exports lived on a plant PC offline on weekends. Future engagements now lock a transfer date in the intake email.